Scoring Models There are a couple of most popular lead scoring models being implement in business:
- BANT - a popular framework used for sales readiness assessment in business-to-business (B2B) sales. The framework was developed by IBM in the 1980s and stands for Budget, Authority, Need, and Timeline. It is used to assess whether a lead is a qualified sales opportunity and can help sales teams prioritize their efforts on leads that are most likely to convert into paying customers. BANT scoring is typically done on a scale of 1-5 for each of the four components, with a score of 1 indicating low readiness and a score of 5 indicating high readiness. Once each component is scored, the scores are added together to give an overall BANT score for the lead. A higher BANT score indicates that the lead is a more qualified sales opportunity and should be prioritized by the sales team.
- CHAMP: CHAMP stands for Challenges, Authority, Money, and Prioritization. This scoring methodology is similar to BANT, but with a few differences. In the CHAMP methodology, Challenges refers to the lead's pain points or challenges, Authority refers to their decision-making power, Money refers to their budget or financial resources, and Prioritization refers to their sense of urgency or timeline for making a purchase decision.
- GPCTBA/C&I: This methodology was developed by HubSpot and stands for Goals, Plans, Challenges, Timeline, Budget, Authority, and Consequences & Implications. This scoring framework takes a more comprehensive approach to lead scoring by evaluating the lead's goals, plans, challenges, and timeline, in addition to their budget, authority, and the consequences and implications of not taking action.
Business ValuesImplementing lead scoring, and specifically MQS, can provide several business values, including:
- Better sales alignment: By using MQS, businesses can ensure that their sales team is focusing on the most promising leads, leading to better alignment between marketing and sales teams.
- Increased revenue: By focusing on the most promising leads, businesses can increase their conversion rates and generate more revenue.
- Improved marketing ROI: By targeting the right leads and optimizing marketing efforts, businesses can see a higher return on their marketing investment.
- Improved customer experience: By tailoring their marketing efforts to specific leads, businesses can provide a more personalized and relevant customer experience, leading to increased customer satisfaction and loyalty.
According to research by MarketingSherpa, businesses that implement lead scoring see a
77% increase in lead generation ROI. Additionally, businesses that use lead scoring can generate better leads, with a
32% higher average conversion rate.In conclusion, implementing lead scoring, can have significant benefits for businesses. By prioritizing leads, increasing efficiency, improving conversion rates, and providing a better customer experience, businesses can see a higher return on investment and increased revenue.